AMS integrations


1. Introduction. This Privacy Statement outlines how Personal Data is processed with regards to Third Party integrations, Third Party links and Non-AMS Applications within AMS.

2. Definitions
2.a The terms “AMS”, “we”, “us” and “our” refer to AMS co. ltd. and its affiliates;

2.b The terms “Customer” and “You” refer to the organization that subscribes to the Services and through whom you, the end user of such Services, are provided access to the AMS Services;
2.c The term “Customer Data” refers to electronic data and information submitted by or for Customer to the Services;
2.d The term “Personal Data” refers to any information relating to an identified or identifiable natural person;
2.e The term “Services” refers to products and services that are subscribed to by our Customers and made available online by AMS as described in AMS Terms of Service (;
2.f The term “Third Party Services” refers to services that are made available to the Customer by a third party and/or listed on an online directory, catalog or marketplace of applications that interoperate within AMS’ Services (“Non-AMS Applications”).

3. What data is collected?

3.a Google Services Integrations
If you choose to integrate your AMS account with apps or services provided by other parties, such as Google, certain Customer Data may be collected from your device by Google. This data may be collected automatically through the use of application programming interfaces such as the Google API Services or Gmail's API (OAuth), and may include:

  • The contents, metadata and related information of emails, Google calendar events and stored files when you choose to sync your App with Gmail, calendar and cloud storage services (Google Drive);
  • Email addresses of your Inbox and Sent folders, when you choose to sync your AMS account and Gmail with your device’s address book.
  • Customer Data that you send from your AMS account to Google, or data that you request from any of the Google services, automatically or otherwise. Note that, as a security precaution, if you choose to connect your AMS account to apps or services provided by Google and you request data from any of the Google services, information that identifies you or your device may also be sent in order to authenticate the request. You can revoke this access at any time.
  • The app or service's use of information received, and its transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.
  • The app or service's use of information received from Gmail APIs will adhere to Google's Limited Use Requirements.

3.b AMS Two-way synchronization:

  • Two-way synchronization between AMS and Gmail ensures that all emails, sent or received, are reflected both on your Gmail as well as in your AMS account. With this integration enabled you can send emails directly from within your AMS account using Gmail.
  • Calendar Two-way synchronization between AMS and Google Calendars ensures that all your Google Calendar events are automatically synched with your AMS calendars and vice-versa.
  • Google Docs: View and edit your Google Docs from within your AMS account.

4. How Your Personal Information Is Used via the Third party integrations:

4.a Based on our legitimate interests or as necessary to perform our contract with you, to administer, improve and provide to you our extended integration Services upon your request.

4.b Legal obligation

We may hold some of your information in order to: comply with legal requirements, enforce our website terms of use or otherwise protect our legal rights.

We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty or purchase agreements.

AMS has chosen to retain these rights as some matters will be important to you and because in rare cases we may need to contact you as a matter of law. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so.

5. Disclosure of your personal data to Third Parties

AMS is not responsible for the data processing practices of any Third Party Providers. We encourage you to review your Third Party Providers’ respective privacy policies before enabling a Third Party Service integration.

6. Choices Available to You

You can always choose whether or not to disclose personally identifiable information - that choice will not prevent you from using our Services. However, please be aware that withholding your personal information may prevent us from being able to offer you the services described in this Integrations, Third Party links and extensions privacy statement.

7. Data Retention

AMS may retain your Personal Data for a period of time consistent with the original purpose of collection (see section 4 - How Your Personal Information Is Used via the Third party integrations).

8. Your rights

In the European Union and some other jurisdictions you may have the following rights concerning our processing of your personal data:

Right to access. You have the right to ask us for copies of your personal information. This right always applies;

Right to rectification. You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies;

Right to erasure. This right is applicable when one of the following applies:

(a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

(b) the data subject withdraws consent on which the processing is based or where there is no other legal ground for the processing;

(c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing;

(d) the personal data have been unlawfully processed;

Right to restriction of processing. When processing is restricted, we will store your personal data, but will not further process it;

Right to data portability. This is your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and the right to transmit that data to another controller from the current controller applicable if: The processing is based on consent or on a contract, and the processing is carried out by automated means;

Right to object. You have the right to object to processing (on grounds relating your particular situation) if we process your information in our legitimate interests. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of a legal claims or if the processing of data is necessary for the performance of our contract with you;

Right to withdraw your consent at any time in case of any consent-based processing of your personal data without affecting the lawfulness of processing based on consent before your withdrawal; and

Right to lodge a complaint with a supervisory authority.

Additional information about AMS’ privacy and data security practices with regards to Customer Data and your Rights is available here